Our Policies & Guidelines

Saraya Al-Rahma is committed to maintaining the highest standards of integrity, transparency, and accountability. Our comprehensive policies ensure ethical conduct and effective governance across all operations.

Administrative Guidelines

Comprehensive administrative, financial, and operational procedures ensuring efficiency, transparency, and accountability in all humanitarian operations.

Governance & Organizational Structure
Financial Management & Compliance
Human Resources Policies
Monitoring & Evaluation
International Standards Compliance
Version 2025
Board Approved

Code of Conduct

Ethical and professional standards ensuring integrity, transparency, and accountability in all humanitarian and development activities.

Integrity & Transparency
Protection from Sexual Exploitation
Child & Vulnerable Groups Protection
Respect & Non-Discrimination
Confidentiality & Data Protection
Current Version
All Staff

Financial & Accounting Procedures

Comprehensive financial and accounting procedures ensuring transparency, accountability, and compliance with international standards in all financial transactions.

Budget Preparation & Approval
Payment & Collection Procedures
Bank Account Management
Accounting Records & Documentation
Internal & External Auditing
Current Version
Financial Staff

Internal Audit Policy

Comprehensive internal audit framework ensuring compliance, transparency, and accountability across all organizational operations and donor requirements.

Compliance Monitoring
Risk Assessment & Management
Internal Controls Review
Donor Requirements Compliance
Continuous Improvement
Current Version
All Departments

Financial & Accounting Procedures Regulation

Detailed financial and accounting procedures regulation ensuring transparency, accountability, and compliance with international standards in all financial transactions and operations.

Budget Preparation & Approval
Payment & Collection Procedures
Bank Account Management
Accounting Records & Documentation
Procurement & Tendering
Current Version
Financial Staff

Prevention of Sexual Exploitation and Abuse (PSEA)

Comprehensive policy to prevent, respond to, and eliminate sexual exploitation and abuse in all organizational activities, aligned with UN and IASC standards.

Zero Tolerance Policy
IASC Six Core Principles
Preventive Measures
Confidential Reporting
Survivor-Centered Response
Current Version
All Staff & Partners

Policy Implementation

All policies are regularly reviewed and updated to ensure compliance with international standards, donor requirements, and best practices in humanitarian operations.

Training & Awareness

Regular training sessions for all staff and volunteers

Regular Updates

Annual review and updates to maintain relevance

Compliance Monitoring

Continuous monitoring and evaluation of policy adherence